How we handle your request
You may request deletion of all your data, specific data, or marketing opt-out. You do not need to give a reason or attach documents. Marketing opt-out does not itself cancel or delete reservations, passes or outstanding rights.
We first save the request and show a reference. No customer data is automatically deleted or changed. We verify your connection to the original channel before acting; if you lost access, provide an alternative contact for human review.
Alexandra Lancheros handles requests Monday through Saturday at admin@ppisas.com. She reviews the affected systems and specific retention obligations and communicates the result, including partial actions or necessary referrals. Deletion in ROS does not establish deletion from other systems or third-party copies.
The procedures and time limits in the privacy policy apply: enquiries, 10 business days with a notified statutory extension of up to 5; complete complaints, 15 business days with a notified statutory extension of up to 8. Receipt of this form is not a substantive response. Any need for additional information will be communicated under that policy. Read the procedures and rights.
If you cannot use this form, email admin@ppisas.com.
We retain the request while it is handled. On closure, contact details and free text are removed from the desk; the minimal record is deleted in the maintenance cycle after 30 days. Any necessary retention outside the desk must have its own purpose and justification.